Let’s be honest — if you’ve never stood in front of a mirror practicing your listing pitch, buyer consultation, or even your voicemail greeting… can you really say you’re in real estate?

We’ve all been there. Talking to our reflection, working on our tone, trying to sound confident, friendly, and professional — all at once. It’s awkward, funny, and completely normal.

The truth is, whether it’s your tonality, your lack of assertiveness, or just not being intentional about improving, every agent hits that stage where they realize: there’s an art to communication.

Why It Matters

Did you know that more than 70% of communication is nonverbal?
That means most of what people pick up on isn’t what you say — it’s how you say it.

But here’s the catch: when you’re on the phone with a client or prospect, all that nonverbal magic disappears. No gestures. No smile. No eye contact. Just your voice.

So how do you create connection, trust, and confidence when the only thing they hear is your tone?

Start With This Simple Shift

Here’s a small but powerful self-training exercise you can start today:

👉 Listen to your “downswing.”
When you end a sentence with a downswing — that natural drop in tone — you sound confident and assertive.

End it on an upswing (that slightly higher pitch)? You instantly create uncertainty or doubt.

Example:

• “I’d love to help you sell your home.” (upswing — sounds unsure)

• “I’d love to help you sell your home.” (downswing — sounds confident)

Try recording yourself and listening back. It’s uncomfortable at first, but you’ll start noticing the difference — and so will your clients.

Why Training Makes the Difference

Success in sales isn’t about luck — it’s about knowing exactly what to say, when to say it, and how to make it land.

Practicing in the mirror might get you started, but real growth comes from learning together, getting feedback, and sharpening your skills alongside others who want to level up too.